Administrative Assistant Full Time

ELFT (East London NHS Foundation Trust) is making a positive difference to thousands of people’s lives, providing support so that they can fulfil their potential and enjoy healthy lives.

ELFT has been named one of the HSJ Top 10 best places to work in healthcare, HSJ Provider Trust of the Year and graded as Outstanding by our regulator, the Care Quality Commission (CQC) in 2016. We believe that staff who feel valued by the Trust and are truly engaged in the organisation deliver better outcomes for our patients.

We have set ourselves the mission of providing the highest quality mental health and community care in England, and have embarked on an ambitious Quality Improvement Programme to transform the culture of the Trust to one of continuous improvement, delivered through participation of all staff and with service users, carers and families at the heart of our efforts to improve.

Geographic areas our services cover

ELFT provides a wide range of community and inpatient services to children, young people, adults of working age, older adults and forensic services to the City of London, Hackney, Newham, Tower Hamlets, Bedfordshire and Luton. We provide psychological therapy services to the London Borough of Richmond, as well as Children and Young People’s Speech and Language Therapy in Barnet.

In addition, the Trust provides forensic services to the London Boroughs of Barking and Dagenham, Havering, Redbridge and Waltham Forest, and some specialist mental health services to North London, Hertfordshire and Essex.

The specialist Forensic Personality Disorder service serves North London and the specialist Chronic Fatigue Syndrome/ME adult outpatient service serves North London and the South of England.

The Trust’s specialist Mother and Baby Psychiatric Unit receives referrals from London and the South East of England.

The Bedfordshire and Luton Liaison and Diversion Service (L&DS) are undergoing an exciting period of change. We are looking to recruit a Band 3 Admin Assistant to be responsible for establishing and maintaining effective administrative support to the service. This may include devising new systems to monitor and track psychiatric reports, inputting and collation of data, report writing if required, photocopying, filing, timely ordering of stationary when required, managing petty cash, Quality Improvement, etc.

The L&DS offer all-age triage and assessment in police custody and court, to individuals who may be presenting with a range of vulnerabilities which may include: mental illness, personality disorder, alcohol and substance use, homelessness, acquired brain injury, learning disabilities, autism, or other speech and language communication difficulties.

The service has its main team base at Charter House in Luton, and also has satellite bases in Luton and Kempston police custody, the Luton Magistrates Courts and Luton Crown Court.

The main base for the Admin Team will be the Luton Magistrates Court but it may also be necessary to travel to other satellite and ELFT bases.

If you would like to discuss this opportunity further, please contact Karen Weir on Karen.weir@elft.nhs.uk 01582 700227 or Liz Munday on Elizabeth.munday@elft.nhs.uk 0738 8998671.

Closing date: 8th September, interview date 18th September 2017.

For further details / informal visits contact:

Elizabeth MUNDAY, telephone 0738 8998671, email Elizabeth.Munday@elft.nhs.uk

Please note that for all vacancies, your supporting statement must start with “Three reasons to shortlist me”, and provide those reasons in no less than 300 words. If this section is not included, you will not be considered for shortlisting.


The Trust is receiving a high volume of applications, therefore it is recommended you apply for the post as soon as possible. All adverts will close once we receive 50 applications. Off line or late applications will be not accepted.

We may share information you provide on the application form and as part of the recruitment process with NHS Protect and/or other organisations for the purpose of the prevention, detection, investigation and prosecution of fraud or any other unlawful activity affecting the NHS.

Please note all correspondence in relation to this post, will be via NHS jobs and an email alert will be sent to your inbox, therefore you should check your emails regularly.

If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. You must provide professional email addresses for all referees as we will contact them as soon as an offer has been made. Please note we do not request references prior to interviews

As part of our commitment to improving working lives, we have a range of innovative work-life balance policies and applications are welcome from people interested in working flexibly. Committed to equal opportunities we welcome applications from people who reflect the diversity of our service users including those with mental health problems.

In line with the jobcentreplus two ticks symbol, all applicants who have declared that they have a disability and who meet the essential criteria for a post will be shortlisted.

All posts that involve regularly caring for, supervising, training or being in sole charge of children and/or vulnerable adults will be subject to an enhanced DBS check.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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