ICT SUPPORT ASSISTANT – SERVICE DESK
£17,460 – £18,702 per annum/pro rata (AfC Band 2)
37.5 hours per week – FIXED TERM UNTIL 31ST AUGUST 2019
This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary will remain as an apprenticeship salary as this position is fixed term.
An opportunity has arisen for an ICT Support Assistant to work within the ICT Service Desk team at Barnsley Hospital NHS Foundation Trust on a fixed term basis.
The ICT Department is primarily concerned with providing repair, maintenance of networking, telecommunications, desktop, virtual desktop and server systems, support and implementation for the Barnsley Hospital NHS foundation Trust.
The post holder will be responsible for providing the ICT Help Desk function. This will include the provision of a call logging function via telephone and drop-in. Other duties include some remote fixes, the processing of procurement of IT equipment to the Trust, user account creation and maintenance, smart card maintenance, asset recording, advice to users, and also providing general administration duties. This post requires a highly developed customer focus and the ability to work on your own initiative.
For further information, please contact James Shaw, Deputy Service Desk Manager on telephone 01226 431591 or Amy Levick, Senior ICT Support Officer on 01226 43 1182.
Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.
PLEASE NOTE: all correspondence regarding this vacancy and the interview process will be sent by e-mail. Therefore, you are advised to check your emails/NHS Jobs account regularly following the closing date. To speed up the recruitment process please ensure that your references are appropriate and where possible you have provided an email address and telephone number.
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges for adverts placed from 1st June are as follows:
Standard Check: £26.00 + Administration cost of £3.69 = deduction from salary as a one off payment
Enhanced Check: £44.00 + administration cost of £3.69 = £14.69 deduction from 1st months salary, £11.00 deduction from salary over following 3 months.
Closing date for applications: 14th January 2019
Interview to be held on: TBC
Please refer to the attached additional document when completing your application, this will inform you about Values Based Recruitment at Barnsley Hospital NHS Foundation Trust.
Barnsley Hospital NHS Foundation Trust is a circa 500 bedded district general hospital, built in the 1970s and serving a a population of approximately a quarter of a million people in the Barnsley area. In 2005 the hospital gained Foundation Trust status.
Today, the hospital continues to provide a full range of district hospital services to the local community and surrounding area. These include Emergency Department services, outpatient clinics, inpatient services, and Maternity and Children’s services. We also provide a number of specialised services, including cancer and surgical services, in conjunction with other hospitals.
Our principal commissioner is Barnsley Clinical Commissioning Group (CCG), which is responsible for commissioning health services for the population of Barnsley. We have made significant investment in our estate. In the past few years, we have successfully completed an £8m development of the Imaging Department, a £1 million refurbishment of the Acute Medical Unit and £2 million on the Emergency Department Clinical Decision Unit (CDU) and Resuscitation Unit.
Operationally, we have three Clinical Business Units (CBUs). Each CBU is led by a team made up of a Clinical Director, an Associate Director of Nursing and an Associate Director of Operations, who are supported by a Matron and Service Manager together with HR, Finance and Data Analyst Teams.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.